Embedding Microsoft AI and AI Agents into how regulated industries operate
When you want AI to deliver real results, safely.
You are increasingly expected to apply AI to improve efficiency, support decision making and modernise services. At the same time, trust, accountability, security and compliance remain non-negotiable.
Through Microsoft platforms, AI is becoming embedded into the applications, workflows and systems you already rely on. The opportunity lies in introducing AI deliberately, in a way that aligns to governance frameworks, regulatory obligations and risk tolerance, while delivering genuine operational value.
AI Enablement is The Factor’s approach to delivering intelligent automation with Microsoft AI Agents.
It is how we help you move from experimentation to trusted, production ready AI that stands up to scrutiny.
What AI Enablement delivers for you
AI Enablement is designed to help you move beyond experimentation and into responsible, repeatable use of Microsoft AI.
Through this service, you are supported to:
- Identify where AI can meaningfully support services, operations and decision making
- Embed AI into Microsoft Business Applications and workflows you already use
- Introduce AI Agents with clear boundaries, permissions and accountability
- Align AI usage with governance, security and compliance requirements
- Scale AI capability in line with organisational maturity and risk appetite
The Factor solution
AI Enablement brings together strategy, design and delivery, grounded entirely in the Microsoft ecosystem.
Factor helps you embed AI directly into Microsoft Business Applications, Power Platform and Dynamics 365, using Microsoft Copilot and AI Agents as part of your operating model.
AI Enablement is delivered through a structured, low risk pathway.
Identify high value AI use cases
We begin by working with you to understand your current application landscape and identify where modernisation will deliver the greatest impact.
The focus is on building a clear view of what exists today, what is fit for purpose and where change will reduce operational or security risk.
Use cases commonly include:
- reducing administrative and manual workload
- improving access to information and insights
- supporting frontline and operational teams
- enhancing existing Microsoft Business Applications
This ensures AI is applied with intent and clear business value.
Prove value before scaling
Before scaling AI across the organisation, we help you validate ideas through proof of value engagements.
This allows you to:
- test AI Agents and Copilot capabilities in real workflows
- assess impact, risk and governance considerations
- build confidence with stakeholders and decision makers
Proof of value reduces risk and ensures AI initiatives are grounded in evidence, not assumption.
Build and deploy AI Agents with Copilot Studio
Using Microsoft Copilot Studio, we design and deploy AI Agents that integrate directly into your Microsoft environment.
AI Agents are embedded into workflows to:
- support users with contextual information and guidance
- automate routine, rules based activities
- integrate with Power Platform and Dynamics 365
- operate within clearly defined permissions and controls
All AI Agents are built within Microsoft’s security, identity and data boundaries.
Design AI within governance and security boundaries
In regulated environments, AI must operate within clearly defined parameters.
The Factor ensures governance and security are applied by design, including:
- identity and access controls
- data security and privacy requirements
- auditability and transparency expectations
- alignment with existing governance and operating models
This enables AI to scale responsibly without introducing unmanaged risk.
Enable adoption and ongoing maturity
AI Enablement does not stop at deployment.
As Microsoft AI capabilities evolve, we support adoption through clear guidance on when and how AI adds value. Usage, performance and effectiveness are reviewed over time, with AI capability extended in line with governance expectations and Microsoft’s platform roadmap.
AI becomes a trusted, natural part of how your organisation operates.
Why AI Enablement with The Factor
The Factor enables AI specifically for organisations operating in regulated environments.
We bring together deep Microsoft platform expertise with delivery maturity from Government, Enterprise, Health and Education, ensuring AI is applied with intent, discipline and accountability.
You will work with a team that
- understands Microsoft AI, Copilot and AI Agents deeply
- designs AI as part of your operating model
- embeds governance and security by design
- focuses on outcomes
- enables AI to scale responsibly over time
Why The Factor
We’ve delivered 150+ Projects across Microsoft Business Applications & AI Agents, supporting over 300,000 users.
We understand how to modernise responsibly, how to work within governance frameworks, and how to deliver AI solutions that are trusted, practical and sustainable.
This service reflects how we work every day, considered, pragmatic and grounded in real delivery.
Talk to us about AI Enablement
If AI is becoming part of how your organisation operates, AI Enablement ensures it’s introduced in the right way, with intent, accountability and impact.