Microsoft Business Applications & AI agents for regulated industries
Recognised by Microsoft for proven expertise in delivering secure, compliant Business Applications at scale for regulated environments
- Government
- Health
- Education
We’ve delivered 150+ Projects, across 57+ Microsoft Business Applications & AI Agents used by over 200,000 people across Government, Enterprise, Health & Education.
Why customers trust us
Microsoft Business Applications & AI Agents built for safety, scale and accessibility
Deep compliance, governance and cyber understanding
Proven delivery excellence in high risk environments
Fast, incremental outcomes that reduce transformation risks
Industries
Services
If you’re looking to modernise, accelerate outcomes, and unlock new capability, your technology needs to keep pace.
You want systems that help your teams move faster, deliver confidently, and innovate safely.
Technology that’s secure, reliable, responsive to change, and built for the realities of regulated environments.
That’s where Factor comes in.
We design and deliver Microsoft Business Applications & AI Agents that help you scale capability, reduce operational friction, and strengthen governance, all at the pace your organisation demands.
Ways to help you
Start Small Deliver Fast
Modernise Legacy Applications
Build with Confidence and Compliance
Sustain and evolve your technology
Uplift capability through intelligent automation
Our partnership with Microsoft
When you’re building critical systems at pace and need the certainty that your technology investment is secure, scalable, and not just the new tech start-up on the block, Microsoft & the Factor’s partnership has you covered.
We are a Microsoft Solutions Partner for Business Applications, Microsoft Advanced Specialisation in Dynamics 365 Customer Service, deliver the Copilot Jumpstart Program and are a Microsoft FastTrack Partner. Our team also holds multiple Microsoft Delivery Partner designations, including:
We build and deploy the following Microsoft Technologies
Microsoft Business Applications
- Dynamics 365 Sales
- Dynamics 365 Customer Insights
- Dynamics 365 Customer Service
- Dynamics 365 Contact centre
Microsoft Power Platform
- Microsoft Power Pages
- Microsoft Power Apps
- Microsoft Power BI
- Microsoft Power Automate
Microsoft Fabric
- Power BI
- Azure Data Factory
- Synapse
Microsoft Azure
- Azure Integration Services
- Azure DevOps
- Azure Pipelines
- APIM
- Logic Apps
Microsoft AI Agents
- Copilot Agents
Case Management Solutions
- Forms enabled case management
Microsoft Azure
- Azure Integration Services
- Azure DevOps
- Azure Pipelines
- APIM
- Logic Apps
Microsoft AI Agents
- Copilot Agents
Our Factor Crew
Meet the Crew leading the impact.
Since 2021, we’ve been delivering technology that makes a measurable difference. Systems that people enjoy using, that managers trust, and that perform when it counts.
That kind of impact only comes from people who care deeply about outcomes.
Great technology doesn’t happen by accident.
Great people build it.
At Factor, our Crew is sharp, collaborative, and genuinely cares about making a difference. We work hard, celebrate wins together, and keep things fun along the way.
- We deliver at pace and with purpose.
- We make compliance feel human, with occasional fun.
- We translate AI into real-world outcomes.
- We care about your impact beyond the project plan.
- We are 100% an Australian-based team.
Explore more
Customer Stories
- Case Study: Onboarding for a Queensland Government Statutory Authority
- Case Study: Australian Institute of Marine Science
Blogs
- Should we be rethinking case management?
- PowerPlatform Wave Release 2025
- Why the cloud is an essential step to getting ready for AI
Microsoft in a Day
- Register for your App in a Day Workshop
- Register for your Agent in a Day Workshop
- Register for your Power Pages in a Day Workshop