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Government Department and Agencies, health organisations, and education institutions face the challenge of improving public services in our fast-paced digital world. But let’s face it, traditional tech solutions can be complicated, pricey, and tough to handle.
The Factor is here to change that. We work with you to make things simpler, update your systems, and help you make a bigger impact using easy-to-use apps built on Microsoft Dynamics 365 and Power Platform.
The Factor partners with Microsoft to bring the best of Dynamics 365 and Power Platform to Government Department and Agencies, health organisations and education institutions.
We are a Microsoft Solutions Partner for Business Applications, Microsoft Solutions Partner for Customer Service and a Microsoft FastTrack Partner. Our team also holds multiple Microsoft Delivery Partner designations, including:
App in a Day
Agent in a Day
Power Pages in a Day
This partnership ensures that every engagement is underpinned by Microsoft’s trusted platforms and delivered by people who understand how to apply them responsibly, securely, and at scale. It’s how we help organisations modernise systems, streamline services, and create lasting impact for the communities they serve.





We'll help you develop a digital roadmap, taking you from where you are to where you want to go
We'll build and implement purpose-built business application that save you time and money
We'll manage your Microsoft business applications, helping keep your systems working efficiently and smoothly
Our pre-built, applications help solve common friction points. Including FormFactor
You deserve a partner who understands your challenges and works by your side to solve them. With over 50 experts dedicated to the public sector, we’ve helped government agencies, health services, and educators deliver critical digital services across Australia.
We provide unique solutions fit for you! Let’s chat and find out how we can help!