Skip to content
  • About
    Learn more about us...
    • About us
    • Meet the crew
    • Our approach
    • Panels we are on
    • Join our crew
  • Services
    Ways we can help..
    • FACTOR Advise
    • FACTOR Deliver
    • FACTOR Manage
    • Not sure? START HERE
    • ASSESSMENT: AI Readiness & Your Digital Maturity Assessment
  • Solutions
    Ways we can help...
    • FormFactor
  • More
    Get the latest updates...
    • Customer Stories
    • Blog
    • Events
    • IT Factor Podcast
Quick Start
Let's connect

The Factor Insights

The Factor’s updates on the public sector and digital space.

  • KEYWORDS

The Factor 2025 Year In Review

The Factor 2025 Year In Review As we close out

Should we be rethinking case management for the modern public sector?

Should we be rethinking case management for the modern public

Innovation in Action: The Factor x Microsoft

AI, Portals and Case Management for Government On July 16

Accessibility: Inclusive, Compliant, and Designed for Everyone

FormFactor Inclusive, Compliant, and Designed for Everyone Build forms that

Automation: Automate, Integrate & Scale

FormFactor Automate, Integrate & Scale Transform forms into action. Seamlessly

Security: Built for Trust, Designed for Protection

FormFactor Built for Trust, Designed for Protection In the public

Case Study: Onboarding for a Queensland Government Statutory Authority

Case Study: Onboarding for a Queensland Government Statutory Authority We

What our App-Ops team is excited about in Power Platform 2025 Release Wave 1

What our Application Operations team is excited about in Power

Modernising Government Services: Innovation in Portals, Case Management and AI

An executive event by Microsoft and The Factor, tailored

Australian Institute of Marine Science

CASE STUDY: Microsoft Centre of Excellence Implementation and Application Delivery

Department of Human Services – Government of South Australia

We conducted an architectural review of a Microsoft Power App

Think You’re Ready for AI? Here’s What Most Organisations Get Wrong

Everyone’s talking about AI transformation. Copilot, ChatGPT, generative AI –

Why the Cloud is the Essential First Step to AI-Powered Modernisation

You might be thinking, what does the Cloud have to

Department of Finance (GovTEAMS)

We assisted Finance to successfully transition GovTEAMS, a whole-of-government collaboration

Australian Trade and Investment Commission (Austrade)

We assisted Austrade to upgrade their outdated CRM system to

Podcast 006: Low-to-no code biz apps: Use cases over bespoke development with Jared Pritchard

On this podcast episode, we sit down with Jared Pritchard,

The Factor 2025 Year In Review

The Factor 2025 Year In Review As we close out 2025, I want to take a moment to reflect on the year that has shaped The Factor in ways that

Should we be rethinking case management for the modern public sector?

Should we be rethinking case management for the modern public sector? Government Agencies manage thousands of cases, requests, and interactions every day, each one a moment that shapes public trust.

Innovation in Action: The Factor x Microsoft

AI, Portals and Case Management for Government On July 16 in Canberra, The Factor and Microsoft brought together Public Sector leaders for a focused conversation on modernising Government Services through

Accessibility: Inclusive, Compliant, and Designed for Everyone

FormFactor Inclusive, Compliant, and Designed for Everyone Build forms that everyone can use, without the hassle Accessibility isn’t just a feature, it’s a foundation. For Public Sector agencies and service

Automation: Automate, Integrate & Scale

FormFactor Automate, Integrate & Scale Transform forms into action. Seamlessly integrated, fully automated Forms should do more than collect data, they should kickstart decisions, streamline workflows, and eliminate manual effort.

Security: Built for Trust, Designed for Protection

FormFactor Built for Trust, Designed for Protection In the public sector, trust isn’t earned with good intentions. It’s earned through robust systems, visible safeguards, and uncompromising compliance. That’s why FormFactor,

Case Study: Onboarding for a Queensland Government Statutory Authority

Case Study: Onboarding for a Queensland Government Statutory Authority We assisted a Queensland Government Statutory Authority with the development of a proof-of-concept Staff Management solution for onboarding, utilising the Power

What our App-Ops team is excited about in Power Platform 2025 Release Wave 1

What our Application Operations team is excited about in Power Platform 2025 Release Wave 1 At The Factor, our Application Operations (App-Ops) team helps clients every day to keep their

Modernising Government Services: Innovation in Portals, Case Management and AI

  An executive event by Microsoft and The Factor, tailored for government agencies modernising public-facing forms, case management, and AI-powered service delivery. Date: 16th July, 2025  Venue: Microsoft Office- Level 4,

Outcomes, we get you there.

Services
  • FACTOR Advise
  • FACTOR Deliver
  • FACTOR Manage
  • FormFactor
Get to know us
  • About us
  • Meet the crew
  • Our approach
  • Panels we are on
I'm looking for more
  • Customer stories
  • Blogs
  • Events
  • Podcast episodes
I want...
  • An AI Readiness & Your Digital Maturity Assessment
  • An Envisioning Workshop
  • To join the Factor Crew
  • To read the privacy statement

© 2024 The Factor. All rights reserved.

Facebook Instagram Linkedin