Accessibility isn’t just a feature, it’s a foundation. For Public Sector agencies and service providers, ensuring digital inclusion is a legal requirement and a moral imperative. That’s why FormFactor, part of The Factor’s Suite of Solutions is an accelerator, purpose-built to make digital services accessible from the start. No retrofitting, no extra layers, and no compromise.
Inaccessible forms create barriers. They limit participation, breach regulations, and frustrate citizens who rely on assistive technologies or accessible design. FormFactor removes these risks by delivering fully compliant, user-friendly forms that support every user, regardless of device, ability, or environment.
Government and public-facing organisations are required to meet strict accessibility standards. But too often, the tools used, especially static PDFs, fail to deliver. PDFs are difficult to navigate with screen readers, don’t scale across devices, and frequently violate WCAG accessibility guidelines.
FormFactor embeds accessibility into the form-building process, making every form compliant from the moment it’s created.
Accessibility shouldn’t be a patchwork. With FormFactor, it’s part of the platform’s DNA. Forms are automatically aligned with WCAG 2.2 AA+, the benchmark for accessibility used by Australian Government Departments.
															FormFactor accessibility features include:
These features are automatically applied, no extra plugins, no specialist intervention. Just forms that work for everyone, out of the box.
Static PDFs continue to be a major accessibility barrier. They’re clunky, non-responsive, and often unreadable by assistive technologies. In contrast, FormFactor creates dynamic HTML forms that adapt to individual needs, whether someone is using a laptop, mobile device, or screen reader.
By replacing outdated PDFs with intelligent, web-based forms, FormFactor improves usability, reduces drop-off, and simplifies compliance for IT and legal teams alike.
FormFactor is fully aligned with the accessibility expectations outlined in the Australian Government’s Digital Inclusion Standard and WCAG 2.2 AA+ guidelines. Every form is designed to work seamlessly with assistive technologies such as JAWS, NVDA, VoiceOver, and TalkBack, and includes support for users with cognitive disabilities through clear instructions, clean layouts, and logical flows. Built to be responsive by default, FormFactor ensures every user, regardless of device or ability, gets a consistent, barrier-free experience that meets national compliance standards.
Fixing legacy forms used to mean manual rework. Now, FormFactor makes it instant. Its AI-driven digitisation tool converts outdated PDFs, Word docs, or HTML forms into compliant digital forms without coding or delay.
Here’s how it works:
It’s accessibility modernisation, minus the overhead.
															With FormFactor, you don’t have to choose between speed and compliance. Every form is built to meet legal standards, support diverse users, and eliminate barriers to digital engagement. It’s faster to deploy, easier to manage, and better for everyone who interacts with your services.
FormFactor gives you more than just digital forms, it delivers fully accessible and compliant workflows across Microsoft 365, Dynamics, and beyond.
Let’s transform your form processes, end to end.
We provide unique solutions fit for you! Let’s chat and find out how we can help!