FACTOR Manage

Your Support, Your Way

You’re in good company

From full-time, part-time, to ad-hoc support, Factor MANAGE is a flexible, scalable approach to application management that grows with you. Our services cover Dynamics 365 solutions and Power Platform apps, leveraging ITSM best practices for dependable support that adapts to your changing needs.

Ways we can help

Core AMS

CORE– This essential support tier offers business-hour support with 4-hour response times, incident management, and comprehensive service desk reporting.

 

PLUS – Upgrade to a higher level of care with extended hours support, 2-hour response times, enhanced incident management, and proactive system health checks for enhanced reliability.

 

FLEX – For evolving needs, this includes Sprint-as-a-Service, health checks, disaster recovery, training, and workshops. Choose our Flex Services Day Bundles for focused, on-demand support.

Sprint-as-a-Service

Our agile Sprint-as-a-Service framework keeps your projects adaptable and efficient, using scrum-based methodologies for continuous improvement. Each sprint is fine-tuned to meet your goals, ensuring rapid delivery and maximized value for your Power Platform investment.

Technology we support.

Power Apps

Power Bi

Power Automate

Copilot Studio

Dynamics 365

Power Pages

There for you, even after implementation

We pride ourselves on delivering flexible solutions for every business need.

 

This also means supporting you post implementation. Take the pressure off your team by letting us manage and look after your application.

Let’s connect!

We provide unique solutions fit for you! Let’s chat and find out how we can help