Blog – The Factor

Modernising Government Services: Innovation in Portals, Case Management and AI

An executive event by Microsoft and The Factor, tailored for government agencies modernising public-facing forms, case management, and AI-powered service delivery. Date: 16th July, 2025 Venue: Microsoft Office- Level 4,

KEYWORDS

The Factor 2025 Year In Review

Should we be rethinking case management for the modern public sector?

Innovation in Action: The Factor x Microsoft

Accessibility: Inclusive, Compliant, and Designed for Everyone

Automation: Automate, Integrate & Scale

Security: Built for Trust, Designed for Protection

Case Study: Onboarding for a Queensland Government Statutory Authority

What our App-Ops team is excited about in Power Platform 2025 Release Wave 1

Modernising Government Services: Innovation in Portals, Case Management and AI

Australian Institute of Marine Science

Department of Human Services – Government of South Australia

Think You’re Ready for AI? Here’s What Most Organisations Get Wrong

Why the Cloud is the Essential First Step to AI-Powered Modernisation

Department of Finance (GovTEAMS)

Australian Trade and Investment Commission (Austrade)

Podcast 006: Low-to-no code biz apps: Use cases over bespoke development with Jared Pritchard

Modernising Government Services: Innovation in Portals, Case Management and AI