Blog – The Factor

Case Study: Onboarding for a Queensland Government Statutory Authority

Case Study: Onboarding for a Queensland Government Statutory Authority We assisted a Queensland Government Statutory Authority with the development of a proof-of-concept Staff Management solution for onboarding, utilising the Power

Australian Institute of Marine Science

CASE STUDY: Microsoft Centre of Excellence Implementation and Application Delivery The Factor was engaged by the Australian Institute of Marine Science (AIMS) as a strategic partner to leverage the Power

Department of Human Services – Government of South Australia

We conducted an architectural review of a Microsoft Power App for the South Australian Department of Human Services (DHS) to assess its suitability for business requirements and evaluate the Microsoft

Department of Finance (GovTEAMS)

We assisted Finance to successfully transition GovTEAMS, a whole-of-government collaboration service, to Microsoft Dynamics 365 for Service Desk and CRM, adopting an iterative procurement strategy, ensuring flexibility, security. The approach

Australian Trade and Investment Commission (Austrade)

We assisted Austrade to upgrade their outdated CRM system to Microsoft Dynamics 365, called ACE (Austrade Client Engagement), achieving streamlined operations, enhanced collaboration, data-driven decision-making, and global accessibility while aligning

KEYWORDS

Innovation in Action: The Factor x Microsoft

Accessibility: Inclusive, Compliant, and Designed for Everyone

Automation: Automate, Integrate & Scale

Security: Built for Trust, Designed for Protection

Case Study: Onboarding for a Queensland Government Statutory Authority

What our App-Ops team is excited about in Power Platform 2025 Release Wave 1

Modernising Government Services: Innovation in Portals, Case Management and AI

Australian Institute of Marine Science

Department of Human Services – Government of South Australia

Think You’re Ready for AI? Here’s What Most Organisations Get Wrong

Why the Cloud is the Essential First Step to AI-Powered Modernisation

Department of Finance (GovTEAMS)

Australian Trade and Investment Commission (Austrade)

Podcast 006: Low-to-no code biz apps: Use cases over bespoke development with Jared Pritchard

Podcast 005: Empowering Innovation: A Journey Through IT Leadership with Colin Gniel

Factor’s Microsoft Power Platform Conference 2023: Wrap Up

Case Study: Onboarding for a Queensland Government Statutory Authority

Australian Institute of Marine Science

Department of Human Services – Government of South Australia

Department of Finance (GovTEAMS)

Australian Trade and Investment Commission (Austrade)